THE EMPLOYEE ASSISTANCE PROGRAM
(EAP)
An employee benefit paid for by your employer
WHAT IS THE EMPLOYEE ASSISTANCE PROGRAM?
The Employee Assistance Program (EAP) is designed to help employees and their families address problems that negatively impact job performance.
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EAP offers assistance in a variety of situations, including:
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Stress
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Divorce or separation
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Grief and bereavement
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Emotional problems
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Financial problems
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Problems with alcohol/drugs
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Gambling
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Family conflict
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Other personal/job-related problem
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WHAT ARE THE BENEFITS OF THE EMPLOYEE ASSISTANCE PROGRAM?
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Supports employee well-being
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Reduces absenteeism
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Enhances productivity
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Improves workplace culture
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Fosters a supportive and caring workplace
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Addresses organizational issues
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Overall, EAPs play a crucial role in supporting employees, promoting well-being, and contributing to a positive and productive work environment.
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HOW DOES THE EMPLOYEE ASSISTANCE PROGRAM WORK?
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In most cases, an employee meets with the EAP Coordinator to:
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Identify an existing problem.
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Locate the best resources available to help resolve that problem, which may also include substance misuse counseling through Cape Assist.
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Schedule an appointment with a provider for additional care, if necessary.
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Arrange follow-up appointments with the EAP Coordinator to monitor employee progress.
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HOW DO I USE THE EMPLOYEE ASSISTANCE PROGRAM?
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Employees may access EAP services through:
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Self-Referral - Whenever a problem arises, employees may contact the EAP Coordinator personally by calling Cape Assist at (609) 522-5960.
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Supervisor Referral - Employees who experience problems in the workplace may be referred to the EAP by their supervisor.
NOTE: ALL calls and conversations with the EAP Coordinator are private and confidential. No one will know about the information you provide to the EAP Coordinator unless you sign a written statement allowing the information to be released.