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THE EMPLOYEE ASSISTANCE PROGRAM

(EAP)

An employee benefit paid for by your employer

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WHAT IS THE EMPLOYEE ASSISTANCE PROGRAM?

 

The Employee Assistance Program (EAP) is designed to help employees and their families address problems that negatively impact job performance.

EAP offers assistance in a variety of situations, including:

  • Stress

  • Divorce or separation

  • Grief and bereavement

  • Emotional problems

  • Financial problems

  • Problems with alcohol/drugs

  • Gambling

  • Family conflict

  • Other personal/job-related problem

WHAT ARE THE BENEFITS OF THE EMPLOYEE ASSISTANCE PROGRAM?

  • Supports employee well-being

  • Reduces absenteeism

  • Enhances productivity

  • Improves workplace culture

  • Fosters a supportive and caring workplace

  • Addresses organizational issues

Overall, EAPs play a crucial role in supporting employees, promoting well-being, and contributing to a positive and productive work environment.

HOW DOES THE EMPLOYEE ASSISTANCE PROGRAM WORK?

In most cases, an employee meets with the EAP Coordinator to:

  1. Identify an existing problem.

  2. Locate the best resources available to help resolve that problem, which may also include substance misuse counseling through Cape Assist.

  3. Schedule an appointment with a provider for additional care, if necessary.

  4. Arrange follow-up appointments with the EAP Coordinator to monitor employee progress.

HOW DO I USE THE EMPLOYEE ASSISTANCE PROGRAM?

Employees may access EAP services through:

  1. Self-Referral - Whenever a problem arises, employees may contact the EAP Coordinator personally by calling Cape Assist at (609) 522-5960.

  2. Supervisor Referral - Employees who experience problems in the workplace may be referred to the EAP by their supervisor.

NOTE: ALL calls and conversations with the EAP Coordinator are private and confidential. No one will know about the information you provide to the EAP Coordinator unless you sign a written statement allowing the information to be released.

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